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Inflowave Status

Real-time and historical availability for all Inflowave services — including the Instagram API integration, Scheduling, Payments, Analytics, and the Web Application. This page updates automatically every 30 seconds. If you are experiencing an issue not reflected here, contact our support team at support@inflowave.io.

Inflowave runs a multi-region Kubernetes infrastructure with automatic failover between Canada, Poland, and Singapore regions. Critical services — Instagram DM delivery, webhook processing, lead ingestion, and payment webhooks — are monitored continuously with alerting to our on-call team. When a degradation is detected, we update this page and post incident notes as we investigate, identify root cause, and ship a fix. Post-mortems for incidents lasting more than an hour are also published here within 48 hours.

Each service listed below tracks its own uptime SLO and historical availability over the last 90 days. We measure synthetic health checks against every major user flow (login, DM send, payment, webhook receipt) and raise an incident as soon as error rates or latency drift outside normal bounds. If you're managing an agency or enterprise workspace and want direct incident notifications via Slack or email, reach out to support@inflowave.io to enable proactive alerts for your team.

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How this page is updated

The status data on this page comes from the same monitoring system that pages our on-call team. Synthetic checks run against every Inflowave service every 60 seconds — login, DM send, payment processing, webhook receipt, scheduling, marketplace, analytics. When two consecutive checks fail or latency exceeds the documented SLO, an incident is opened automatically and posted here. Manual incidents are also possible: if a regional ISP issue or third-party API (Instagram Graph API, Stripe, SendGrid) degrades a feature for our users, we open an incident with the details so customers can see what we know and when we expect resolution.

What the uptime bars mean

Each colored bar represents one full day of monitoring. Green means the service hit its SLO that day with no degraded periods. Yellow means there was at least one degraded window — the service was still reachable but slower or partially impaired. Red means there was a real outage that affected user-facing functionality. Hovering any bar shows the exact uptime percentage for that day plus a note if an incident was reported. The 90-day window is rolling, so bars on the left are the oldest data, bars on the right are the most recent.

If you spot something we missed

Status pages are only as honest as the data feeding them. If you are seeing an issue that this page does not reflect — maybe a region-specific problem, a feature in a beta cohort, or a partial degradation our synthetics did not catch — email support@inflowave.io with a screenshot, the time window, and your account email. The on-call engineer will investigate and, if confirmed, post an incident here so other affected customers see it. Enterprise customers can request a private status webhook for their own monitoring stack — contact your account manager for setup.

Historical reliability

Inflowave's 90-day blended uptime sits above 99.9% across all services. Each service publishes its own SLO target (typically 99.95% for ingestion paths and 99.9% for application services). When we miss an SLO, the team writes a public post-mortem within 48 hours covering what happened, why it happened, what we did to fix it, and what we changed to prevent recurrence. Post-mortems live in our knowledge base under the "Issues & Troubleshooting" category, linked from the relevant incident card.