How this page is updated
The status data on this page comes from the same monitoring system that pages our on-call team. Synthetic checks run against every Inflowave service every 60 seconds — login, DM send, payment processing, webhook receipt, scheduling, marketplace, analytics. When two consecutive checks fail or latency exceeds the documented SLO, an incident is opened automatically and posted here. Manual incidents are also possible: if a regional ISP issue or third-party API (Instagram Graph API, Stripe, SendGrid) degrades a feature for our users, we open an incident with the details so customers can see what we know and when we expect resolution.
What the uptime bars mean
Each colored bar represents one full day of monitoring. Green means the service hit its SLO that day with no degraded periods. Yellow means there was at least one degraded window — the service was still reachable but slower or partially impaired. Red means there was a real outage that affected user-facing functionality. Hovering any bar shows the exact uptime percentage for that day plus a note if an incident was reported. The 90-day window is rolling, so bars on the left are the oldest data, bars on the right are the most recent.
If you spot something we missed
Status pages are only as honest as the data feeding them. If you are seeing an issue that this page does not reflect — maybe a region-specific problem, a feature in a beta cohort, or a partial degradation our synthetics did not catch — email support@inflowave.io with a screenshot, the time window, and your account email. The on-call engineer will investigate and, if confirmed, post an incident here so other affected customers see it. Enterprise customers can request a private status webhook for their own monitoring stack — contact your account manager for setup.
Historical reliability
Inflowave's 90-day blended uptime sits above 99.9% across all services. Each service publishes its own SLO target (typically 99.95% for ingestion paths and 99.9% for application services). When we miss an SLO, the team writes a public post-mortem within 48 hours covering what happened, why it happened, what we did to fix it, and what we changed to prevent recurrence. Post-mortems live in our knowledge base under the "Issues & Troubleshooting" category, linked from the relevant incident card.