Messaging Rules
Overview
Inflowave messaging rules ensure compliance with Instagram policies and protect user privacy. These rules govern when and how you can message users through the platform.
Key Features
- 24-hour messaging window for opted-in contacts
- 30-day window for support and order inquiries
- Engagement-based messaging allowed
- Strict content prohibitions
- Zero-tolerance violation policy
Steps
Understand Opt-In Requirements
You may only message users who have explicitly opted in to receive messages from you. This includes users who have contacted you directly or engaged with your content.
24-Hour Messaging Window
For general messaging, you may only contact users who have interacted with you within the last 24 hours. This includes direct messages, comments, story replies, or other forms of engagement.
30-Day Window for Support
Support and order-related inquiries have an extended 30-day messaging window. This allows you to follow up on customer service issues, order status, and support tickets.
Engagement-Based Messaging
You may message users who have engaged with your story or content, as this indicates prior interaction and interest in your account.
Prohibited Content
Never send spam, unsolicited advertising, pornography, or any other inappropriate content. Violations result in immediate account termination without refund.
FAQ
What are the messaging rules on Inflowave?
You may only message users who have opted in and contacted you within the last 24 hours, except for support or order inquiries which have a 30-day window. You may also message users who have engaged with your story or content. Prohibited content includes spam, advertising, pornography, and other inappropriate material. Violations result in immediate account termination without refund.