How to Use Messages

Overview

Manage all your Instagram messages from a unified inbox with advanced features including contact management, lead tracking, AI automation, marketplace integration, filtering, and extras.

Key Features

Steps

View All Messages Across All Accounts

Access the unified inbox to see all incoming and outgoing messages from all your connected Instagram accounts in one place.

Contact Info Tab - Preview Tags, Info, Follow Ups

Open the Contact Info tab to preview contact details, tags, information, and follow-up history for each conversation.

Check Lead Journey Across Pipeline

View the complete lead journey and track how leads progress through different pipeline stages from initial contact to conversion.

AI On and Off - Check Agent

Toggle AI agent on or off for conversations and check the current AI agent status and configuration.

Marketplace Invite and Benefits

Invite contacts to join the marketplace and view the benefits and opportunities available to them.

Filtering Options

Use advanced filtering options to find specific conversations by account, status, date, tags, or other criteria.

Extras - Voice Cloning and Booking Appointments

Access extra features including voice cloning to generate voice-cloned audio messages and book appointments directly from the chat window.

Generate Voice Cloned Audio Message

Generate voice-cloned audio messages using AI voice cloning technology. Create personalized audio messages that sound like you.

FAQ

How do I use the Messages section?

The Messages section provides a unified inbox to view all messages across all accounts, manage contact information, track lead journeys, control AI agents, invite to marketplace, filter conversations, and access extras like voice cloning and appointment booking.