How to Use Messages
Overview
Manage all your Instagram messages from a unified inbox with advanced features including contact management, lead tracking, AI automation, marketplace integration, filtering, and extras.
Key Features
- Unified inbox for all accounts
- Contact information management
- Lead journey tracking
- AI agent control
- Marketplace integration
- Advanced filtering
- Voice cloning and appointment booking
Steps
View All Messages Across All Accounts
Access the unified inbox to see all incoming and outgoing messages from all your connected Instagram accounts in one place.
Contact Info Tab - Preview Tags, Info, Follow Ups
Open the Contact Info tab to preview contact details, tags, information, and follow-up history for each conversation.
Check Lead Journey Across Pipeline
View the complete lead journey and track how leads progress through different pipeline stages from initial contact to conversion.
AI On and Off - Check Agent
Toggle AI agent on or off for conversations and check the current AI agent status and configuration.
Marketplace Invite and Benefits
Invite contacts to join the marketplace and view the benefits and opportunities available to them.
Filtering Options
Use advanced filtering options to find specific conversations by account, status, date, tags, or other criteria.
Extras - Voice Cloning and Booking Appointments
Access extra features including voice cloning to generate voice-cloned audio messages and book appointments directly from the chat window.
Generate Voice Cloned Audio Message
Generate voice-cloned audio messages using AI voice cloning technology. Create personalized audio messages that sound like you.
FAQ
How do I use the Messages section?
The Messages section provides a unified inbox to view all messages across all accounts, manage contact information, track lead journeys, control AI agents, invite to marketplace, filter conversations, and access extras like voice cloning and appointment booking.