How Inflowave keeps your data safe
Inflowave is built for agencies and businesses that connect multiple client Instagram accounts. This page explains how we secure that data at every layer.
Infrastructure
Inflowave runs on Amazon Web Services (AWS) and managed database providers with multi-zone redundancy. Core components are deployed in regions that support strong privacy protections (including EU and Canada), and we rely on providers with SOC 2 / ISO 27001 style controls where available.
- Multi-zone redundancy for critical services
- Managed databases with automatic patching and monitoring
- 24/7 infrastructure monitoring and alerting
- Strict firewalling between public and private components
Encryption
All data is encrypted in transit and at rest.
- In transit: TLS 1.2+ for all external and internal connections, with HSTS and modern cipher suites.
- At rest: AES-256 encryption for databases, backups, and disks.
- Secrets: API keys, OAuth tokens, and encryption keys stored in dedicated secret managers, never in source code.
Access controls
We apply strict access control both at the application layer and internally within our team.
- Role-based access control (RBAC) inside Inflowave so agencies can restrict who sees which accounts and conversations.
- Least-privilege access for employees, with production access limited to a small, audited group.
- Row-Level Security (RLS) in the database to isolate tenant data where applicable.
- Audit logging for sensitive operations on core infrastructure.
Backups & disaster recovery
We maintain regular encrypted backups and test our ability to restore from them.
- Automated backups at least every 24 hours
- Backups stored in separate regions from primary databases
- Backups retained on a rolling basis (typically 30–90 days)
- Documented recovery procedures with defined RPO/RTO targets
Incident response
If we ever detect a security incident affecting your data, we follow a documented incident response process and notify affected customers in line with GDPR and other regulations.
- Centralized monitoring and alerting for abnormal activity
- Runbooks for investigating and containing incidents
- Regulatory and customer notification commitments, as described in our Privacy Policy
To report a security concern, contact security@inflowave.io or support@inflowave.io.