Tags Classification and Agent Setup

Overview

Set up tags classification and configure AI agents for automated lead qualification and conversation management. Test agents, monitor usage, and assign to accounts.

Key Features

  • Tag management for classification
  • AI agent configuration
  • Agent selection and testing
  • Usage and billing monitoring
  • Multi-account assignment

Steps

Tags Adding/Removing for Classification

Add or remove tags that will be used for AI classification. Manage your tag library to organize conversations and leads effectively.

Configuration of Agent

Configure your AI agent settings including response templates, qualification criteria, conversation flow, and escalation rules.

Tag Classification

Set up automatic tag classification rules. Configure how the AI should tag conversations based on content, intent, and keywords.

Agent Selector

Select which AI agent to use for your conversations. Choose from different agent types based on your needs.

Playground with AI Agents - Testing

Test your AI agents in the playground before deploying. Chat with the agent to see how it responds and refine its behavior.

Preview Spending and Usage

Preview your AI agent usage and billing information. Monitor costs and usage statistics to optimize your AI agent deployment.

Select All Accounts for AI Agent

Select which Instagram accounts should use the AI agent. Assign the agent to specific accounts or all accounts.

FAQ

How do I set up tags classification and configure AI agents?

Set up tags classification by adding and removing tags, configure your AI agent settings, select agents, test in the playground, preview spending, and select accounts. This comprehensive setup allows you to automate lead qualification and conversation management.