Automatic DM Responses

Overview

Automatically respond to Instagram direct messages based on triggers, keywords, and conditions. Engage with leads instantly and qualify them automatically.

Key Features

  • Keyword-triggered responses
  • Message type filtering
  • Response delay settings
  • Multi-message sequences
  • Lead qualification integration

Steps

Create Automation for DM

Navigate to Automations > Create Automation to set up automatic DM responses.

Configure DM Automation

Set up your DM automation with keywords, triggers, and response templates.

Configure Conditions

Set conditions like keywords in messages, message type (text, voice, media), or specific accounts to control when auto-replies are sent.

Create Response Template

Write or select response templates. Use variables to personalize messages with sender name, account name, or other dynamic content.

Set Response Delay

Configure a delay before sending responses (e.g., 30 seconds, 2 minutes) to make conversations feel more natural.

Add Instagram Buttons

Add interactive buttons to your automated DM responses. Configure button labels and actions for better engagement.

Configure Button Actions

Set up button actions and finalize your automation. Test and activate to start using automated DM responses with buttons.

FAQ

How do I set up automatic DM responses?

Go to Automations > Create Automation. Choose "New message received" as the trigger. Set conditions (keywords, message type, account) and define the auto-reply action. Configure response templates and timing delays for natural conversations.