A tool built for one brand merges your clients into one stream and then asks your team to be careful. Inflowave gives every client its own inbox, its own history and its own assigned people, while your team works all of them from one screen.
Seven days free on every paid plan. Cancel any time.
You start the morning by logging in and out of every client account to see what came in overnight.
Someone answered from the wrong client account, and the client noticed before you did.
A message arrived on WhatsApp instead of Instagram, so it sat outside the tool entirely.
Nobody can say who was meant to reply, so the reply is late and nobody is accountable for it.
Your tool bills per calendar, per profile or per extra workspace, so a new client can mean a new line item.
The client asks how fast you reply and you go and count it by hand.
None of these are inbox problems. They are multi-client problems, and a tool built for one brand has no reason to solve them.
A unified social inbox for agencies is not one big stream with client tags on it. It is a workspace per client, sharing one login and one team.
Each client workspace holds its own conversations, its own contacts and its own history. You switch client in a click rather than logging out, and nothing from one account appears inside another.
Because a conversation belongs to a workspace, the account it sends from is already decided. That is what removes the wrong-account reply, rather than a color-coded label asking your team to be careful.
Roles put a junior on their two accounts and a lead on everything. Every conversation has an owner, so an unanswered message belongs to someone instead of to nobody.
Automations, AI agent, tone, saved replies and pipeline stages are configured per workspace. A dental practice and a B2B software client can sit side by side without sharing a single setting.
Reply times, message volume, lead volume and pipeline value are already split by account, because the data was never mixed in the first place.
Your domain and your branding on the client portal, so the people you report to log into your brand rather than ours.
The publishing tools on this list cover social messages. Your clients are also reached by text, by email and by phone, and those belong on the same record as the rest.
Direct messages, comments and story replies
Messenger and page conversations
Business messaging on the same timeline
Two-way texting from the client number
Threaded on the contact, not in a separate tool
Recorded and transcribed onto the record
Instagram runs on the official Instagram Graph API. No browser automation and no logging in on your client’s behalf.
One workspace per client, named after them. It holds their inbox, contacts, pipeline and reporting from the first message onward.
Instagram, Facebook, WhatsApp, a texting number, email and a call number. Everything that arrives lands on the contact it came from.
Put your team on the accounts they own, with roles that decide what they can see. Every conversation gets an owner.
Prices checked on each vendor’s own pricing page on 15 September 2026. Where a vendor does not publish a figure, we say so rather than estimate it.
| Inflowave | WinInbox | Sked Social | HeyOrca | Cloud Campaign | |
|---|---|---|---|---|---|
| Published monthly price | $297 Pro, $497 Max, billed monthly | $299 Starter, $799 Growth, $2,999 Scale, billed monthly | $24 Basic, $58 Grow, $166 Accelerate, from $249 Custom, all billed annually | Free $0, $59 Basic, $149 Pro, per calendar, 15% less billed annually, Agency custom | $49 Freelancer, $199 Team, $299 Agency billed monthly; $41, $165 and $249 billed annually |
| How the price scales | Per plan tier | Per plan tier, by brand count | Per social profile | Per calendar, which is one client | Per brand workspace beyond the included count |
| Client workspaces included | 10 on Pro, 50 on Max | Up to 10 on Starter, 25 to 75 on Growth, 100 to 200+ on Scale | 1, 6 and 10 profiles by tier | One calendar per plan on Basic and Pro; Free is 1 user, Agency is custom | 1 on Freelancer, 5 on Team, 5 on Agency at $299 |
| Cost of adding one more client | None until you pass your tier | Not published on their pricing page | US$80 to US$100 per profile per year | Another calendar, from $59 a month at 1 to 4 calendars, 40% less per calendar from 5 up; custom rate above 10 calendars | $49 on Freelancer, $29 on Team, $35 on Agency per workspace per month, or $49, $24 and $29 billed annually |
| Instagram, Facebook and WhatsApp in the inbox | All three | Social channels; WhatsApp not listed | Social channels; WhatsApp not listed | Social channels, WhatsApp not listed; inbox included on Pro, a $39 a month add-on on Basic | Social channels |
| SMS, email and voice calls on the same timeline | Yes, all three | Not listed on their pricing page | Not listed on their pricing page | Not listed on their pricing page | Not listed on their pricing page |
| CRM pipeline on the same contact record | Yes | Not listed on their pricing page | Not listed on their pricing page | Not listed on their pricing page | Not listed on their pricing page |
| Free trial | 7 days on every paid plan | 7-day parallel run, no card required, plus a free Solo tier with 2 social accounts | 14 days, no card required | 14-day Pro trial, then a free tier with 1 user and 2 profiles | 14 days |
Sources, all read on 15 September 2026: wininbox.in/pricing, skedsocial.com/pricing, heyorca.com/pricing and cloudcampaign.com/pricing. Sked Social publishes yearly figures and the monthly numbers above are its own billed-annually equivalents, so month-to-month costs more. Cloud Campaign and HeyOrca publish cheaper annual rates on the same pages: Cloud Campaign lists $41, $165 and $249 a month billed annually, and HeyOrca lists 15% off with annual billing. HeyOrca prices per calendar, describes one calendar as one brand you manage, and shows a 40% saving on its 5-or-more calendars tier; its Social Inbox is included on Pro and a $39 a month add-on on Basic. Cloud Campaign includes brand workspaces on every tier, Agency at $299 included, and charges $29 to $49 a month for each one beyond them. Rows other than price describe what each vendor lists on that page, not a test of their product. Vendors change prices, so check theirs before you decide.
Seven-day free trial on every paid plan. The caps below are the real ones, published on purpose.
For one creator running their own account.
For a single business answering its own messages.
For an agency with a team and a client list.
For agencies running at scale.
Need more than fifty client workspaces? There is a custom Enterprise tier. Full comparison on the pricing page.
Answering a message is the start of the work, not the end of it. Everything below reads and writes the same client workspace.
The person you are replying to is the lead on your board. Move them without retyping anything.
Trained on the agency’s own message history, answering first and handing over when it is out of depth.
Follow-ups, reminders and routing built by dragging, configured per client.
Call from the record, with recording and transcription saved back onto it.
Run and read the campaigns that produced the conversation, in the same place as the reply.
Send a booking link in the reply and watch the appointment land on the same record.
Put one client workspace together, connect their channels and run a week of real messages through it. If your team is still logging in and out of accounts at the end of it, do not upgrade.
A social inbox for agencies pulls every message your clients receive into one place, and keeps each client apart. Instead of logging into one account at a time, your team works from a single screen where each client has their own inbox, their own history and their own assigned people. The separation is the part that makes it an agency tool rather than a social inbox with more seats.
A normal social inbox assumes one brand. It merges everything into a single stream, which is exactly what you do not want when you answer for eight different companies. An agency inbox scopes conversations to a client workspace, so a reply is written inside one client context and cannot land on another client by accident.
Instagram direct messages, comments and story replies, Facebook Messenger, WhatsApp, SMS, email and voice calls. Every one of them lands on the same contact timeline inside that client workspace, so you can read a WhatsApp thread, an Instagram comment and a recorded call as one conversation with one person.
Ten client workspaces on Pro at $297 a month and fifty on Max at $497 a month. Business at $149 carries one. Those are real caps and we publish them rather than saying unlimited.
Yes. People are assigned to specific client workspaces with a role, so a junior on two accounts sees two inboxes. Team leads see everything. Assignment is also how a conversation gets an owner, so you can tell who is answering rather than discovering nobody was.
Yes. Inflowave works on the official Instagram Graph API. There is no browser automation and no logging in on your client’s behalf, which is what keeps a client account out of trouble.
It is the same record. The inbox and the pipeline read the same contact, so replying moves a real lead rather than updating a separate system later. Notes, tags, pipeline stage and call recordings all sit on that timeline.
You can switch on an AI agent per client, trained on that client’s own message history and offer, to answer the repetitive questions and hand over when it is out of depth. It is configured per workspace, so one client tone never leaks into another.
You create a workspace, connect that client’s channels once, and start answering. There is no per-client charge for the inbox, the AI or the reporting. Adding a client moves you between plan tiers at most, and only once you pass the workspace count included in your tier.
Seven days free on every paid plan. You can cancel any time.
Instagram, Facebook, WhatsApp, text, email and calls, on one timeline per client, answered by the person you assigned. Ten client workspaces on Pro, fifty on Max.
Start 7-Day Free TrialSeven days free on every paid plan. Cancel any time.