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Overview/Messaging

Conversations & DMs

13 read10 write

DM, comment and story-reply inbox across Instagram, Facebook, WhatsApp and X.

Detailed reference

get_conversation_messagesreadmessages.view

Full message history of a single conversation, paginated.

Parameters
conversation_id *stringConversation UUID.
cursorstring?Opaque pagination cursor.
limitintegerDefaults to 50, max 200.
Returns

Page of messages with id, sender, body, sent_at, read_at, attachments.

Example question

"Read the last 50 messages with @customer_handle."

list_conversationsreadmessages.view

Inbox view of DM conversations with filters and keyset pagination.

Parameters
instagram_account_idstring?Scope to one IG account.
searchstring?Free-text search across last message + IG handle.
unread_onlyboolean?Only conversations with unread messages.
channelstring?"dm", "comment", "story_reply" - defaults to all.
cursorstring?Opaque pagination cursor from previous response.
limitintegerDefaults to 50, max 100.
Returns

Page of conversations with id, lead_id, ig_handle, last_message_preview, unread_count, channel.

Example question

"Show me unread conversations on @brand_x from this week."

search_messagesreadmessages.view

Full-text search across every DM, comment, and story reply on the workspace.

Parameters
keyword *stringSearch term.
instagram_account_idstring?Scope to one IG account.
limitintegerDefaults to 50, max 200.
offsetintegerFor pagination.
Returns

Matched messages with conversation_id, snippet, matched_at.

Example question

"Find every message that mentions 'refund' this month."

More tools

20
  • get_dm_campaign_statsread

    Get per-status lead counts for one DM campaign — how many sent, delivered, replied, booked, dead. Use for campaign health check.

  • get_facebook_conversation_messagesread

    Messages in a Facebook conversation.

  • get_whatsapp_conversationread
  • get_x_dm_messagesread

    Messages in one X DM thread.

  • list_dm_campaign_accountsread

    List Instagram accounts attached to one DM campaign — which accounts are doing the outreach.

  • list_dm_campaignsread
  • list_facebook_conversationsread
  • list_whatsapp_conversationsread
  • list_whatsapp_templatesread

    Available WhatsApp message templates.

  • list_x_dm_conversationsread
  • mark_conversation_readwrite

    Mark a DM conversation as read.

  • mark_conversation_unreadwrite

    Mark a DM conversation as unread.

  • mark_x_conversation_readwrite

    Mark an X DM thread as read.

  • pause_dm_campaignwrite

    Pause an outbound DM campaign. Stops further outreach immediately; in-flight messages still finish.

  • resume_dm_campaignwrite

    Resume a previously paused DM campaign — outreach picks up where it left off.

  • send_direct_messagewrite

    Send an Instagram DM. instagram_user_id is the SENDING account;

  • send_facebook_messagewrite

    Send a Facebook Page-to-user message.

  • send_whatsapp_messagewrite

    Send a WhatsApp text message (within 24h customer window).

  • send_whatsapp_template_messagewrite

    Send a Meta-approved WhatsApp template (starts new conversation).

  • send_x_dmwrite

    Send an X (Twitter) direct message.