Tom Bradfield

Tom Bradfield leads agency editorial at Inflowave. He spends his time with the agencies running Inflowave under the hood for their own clients.

His beat is the business behind the service: how to package automation as a retainer, where local-business clients actually feel the value, and the retention details that decide whether an agency compounds or churns.

Tom writes about agency operations, white-label delivery, local-business growth, and client retention.