Listen for each client's own brand, their competitors and their market, catch what is trending, filter by language, and route the alert to wherever your team already works, one client workspace at a time.
Start Free TrialAdd a business to a client workspace and the watchlist covers it from four angles at once, each with a reason attached so you can see why a phrase is being tracked before anything recurring starts.
Mentions of the business itself, by name, so a client can be told what people are saying about them without anyone on your team manually searching for it.
What gets said about the rivals you track for that client, in the same feed as the client's own brand, so a win or a stumble on either side shows up the same way.
The subject the business operates in, tracked as its own concept, so a shift in the wider conversation shows up even before it names anyone directly.
The kind of person who buys from this business, tracked as its own concept, so you catch someone describing the problem the client solves, not just someone naming the client.
Setting up listening for a business shows you the watchlist it will run before anything recurring starts, and everything below reads the same conversation feed.
Each tracked phrase carries a role: the brand itself, a competitor, the topic, or the audience it sells to. You see why a phrase is on the list, edit it, add your own, and see the ongoing cost before anything recurring turns on.
Every tracked subject is scored against its own recent history, not against everyone else, so a subject that is always busy does not crowd out one that just started being busy. A row reads "mentioned 4x more than usual," not a raw count.
Name a rule, set a threshold for what counts as "blowing up," and scope it to one tracked business or a whole folder of them. The alert routes to Slack, Gmail or an in-app notification, and the rule runs continuously so nobody has to remember to go and check.
Narrow the conversation feed to the language a client actually operates in, so a multilingual market does not mean reading every mention to find the ones you can act on.
Every match lands in one conversation feed, ranked, with a link back to the original post. The same feed ranks for buying intent, so a mention that reads like a sales opportunity does not get buried under routine chatter.
A post worth showing a client can be turned into a shareable link, so the research and the output you build off it stay connected instead of living in separate documents.
A dentist and a law firm do not share a market, so they should not share a watchlist. Each client workspace listens for its own brand, its own competitors and its own topics, runs its own trending surface and its own alert rules, and reports on its own findings. Nothing from one client's listening crosses into another's.
That means an account manager running ten clients can set up ten separate watchlists without any of them bleeding into each other, and a client review deck pulls from exactly that client's workspace rather than a mixed feed somebody has to filter by hand.
What you hear does not have to stay in a monitoring tab. The same workspace runs the client's leads, pipelines, workflows and inbox across Instagram, Facebook, WhatsApp, SMS, email, LINE and more, so a mention worth acting on can turn into a script, a piece of content, or a lead in that client's pipeline without switching tools.
Most social listening tools are built for a single brand watching its own name. Inflowave is built for an agency running many client brands: every client workspace gets its own watchlist for its own brand, its competitors, its topics and its ideal-customer conversations, so the tool works the same way whether you run it for one business or fifty.
Yes. Social listening sits inside Inflowave alongside the leads, pipelines and inbox you already run each client on, so a mention that is actually a sales conversation can go straight into a workflow instead of living in a separate monitoring app nobody checks. See the full research and listening surface.
Whether it can run across many brands without mixing their data, whether it tells you what is trending rather than just logging everything, whether alerts can route to where your team already works, and whether you can filter by language instead of reading every mention by hand. Inflowave does all four, scoped to one client workspace at a time.
The conversations your watchlist surfaces are the same feed the research tool ranks for buying intent, so a mention that reads like someone shopping for what a client sells shows up as a lead candidate, not just a notification.
Yes. Each client workspace runs its own watchlist, its own trending surface and its own alert rules, so one client's brand and competitors never show up inside another client's feed. Ten client workspaces on Pro, fifty on Max with white label. See plans and workspace limits.
For the full research surface, including prospecting, ads and reviews across every tracked business, see the competitor research tool. For how this fits an agency running many client accounts, see Inflowave for agencies.
Listen for what matters to each client, and get told the moment something moves.
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