New leads, deals, and AI escalations land in Slack the second they happen.
Slack is where most agency teams already live. The Inflowave integration brings real-time CRM activity into the channels you already check. Configure which events route to which channels: new high-value deals → #sales, AI agent escalations → #ai-handoff, payment events → #revenue, every new IG follower from a campaign → #growth. Inside Slack, you can take quick actions on the alerts (mark deal won, snooze, assign rep, reply to the DM that triggered the alert) without ever opening Inflowave. For agencies, this means the team operates inside Slack 95% of the time and only opens the CRM for deeper work.
Open Inflowave → Settings → Connected Accounts → Add Slack
Authenticate via Slack OAuth
Map Inflowave event types to Slack channels
Optional: enable inline-actions (mark won, assign, reply to DM from Slack)
Test: a sandbox event fires to verify routing works
Deal value > $5k creates a Slack alert in #sales with the contact card, pipeline stage, and quick-action buttons.
When the AI agent flags a DM as "needs human", a Slack alert in #ai-handoff with the conversation snippet + reply button.
Real-time #revenue channel with new payments + cancellations. Owners see the daily revenue heartbeat without opening dashboards.
@mention a rep inside a DM thread; they get a Slack DM with the conversation snippet + reply button.
Yes — every event type is opt-in per channel. You can disable noisy ones (every new follower) and keep the high-signal ones (deals, payments, escalations).
Yes. You can route specific events to Slack Connect channels with external clients — useful for agency-client comms where the client is in your Slack.
Microsoft Teams integration is on the roadmap. For now, use Zapier or Make to bridge — both have first-class Teams support.
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The Slack integration plugs into the same Inflowave workflow engine that handles DM automation, lead pipelines, and unified inbox. Connect Slack to Inflowave for real-time alerts on new leads, deal stage changes, payments, AI agent escalations, and team @mentions inside DM threads. Once connected, every event Slack fires can trigger an Inflowave automation — and every Inflowave action can write data back into Slack — so the two tools stay in sync without manual exports or copy-paste.
Most teams using Inflowave alongside Slack land on a similar setup pattern: connect the account on the integrations page, pick the events you want to react to, and route the data into the Inflowave entity it should live on (lead, contact, conversation, or pipeline stage). Setup takes about 10 minutes for a fresh workspace and is reversible — disconnecting cleanly removes the webhook and stops the data sync.
Inflowave's role is to be the operating layer for Instagram-driven business — which means the Slack integration's value lands hardest when there's a real conversation flow to attach data to. Agencies running multiple client Instagram accounts use Slack per-client; solo creators tend to wire one Slack account to all their connected Instagram profiles. Both shapes are supported by the same integration code path.
If Slack isn't the right fit, Inflowave ships native equivalents for many common workflows (built-in scheduling, built-in CRM, built-in unified inbox), so the integration is meant for teams that already standardized on Slack and want to keep using it — not as a gating dependency. The integration is included in every paid Inflowave plan with no per-event surcharge.