22% AOV lift and 38% of revenue from email and SMS for 3:16 Collection
E-commerce / apparelClient: 3:16 Collection
Challenge
3:16 Collection was hitting its ROAS ceiling on paid ads and needed more profit per order to keep scaling spend without losing margin.
Approach
BAD rebuilt and optimized the core email and SMS flows, sent regular campaigns, and worked the offer and store to raise average order value so more could be spent on ads profitably.
Result
AOV rose 22% versus the prior 90 days and the store closed September at $91,000 in revenue, with over $34,000 (38% of the total) coming from email and SMS.