Sub-accounts, multi-channel marketing, and voicemail drops — the agency stack in one tool

In the US they are legal under the FCC's ringless voicemail framework, with strict caveats — explicit opt-in consent required, TCPA-aware timing, DNC list checks. Inflowave enforces all of these automatically. Outside the US, rules vary; we follow per-country guidance and block where consent is missing.

Yes. Each sub-account can have a unique AI agent trained on its brand voice + tone. The agent only sees data within its sub-account, so cross-client privacy is preserved automatically.

Zero. Inflowave does not charge per-account. Pricing is based on monthly message volume across the entire workspace. Plan tiers scale with volume, not with how many clients you serve.

Connect ElevenLabs in Inflowave settings, then either record 30-60 seconds via mic, upload high-quality audio, or import an existing ElevenLabs voice. Assign the clone to specific sub-accounts. Voicemail drops use that clone automatically.

Yes — toggle the white-label option per sub-account. Clients log in via your agency-branded subdomain, see only their own data (RBAC-enforced), and cannot see any other client. Agency owners maintain admin override.

Both support per-client workspaces. GoHighLevel charges per sub-account ($97-$497/sub-account/month depending on tier); Inflowave charges by total workspace message volume. For 20+ sub-accounts, Inflowave is 60-80% cheaper. GoHighLevel offers a built-in white-label / reseller billing flow; we do white-label but resellers handle their own billing.

Vendasta is a marketplace + reseller platform with sub-account architecture as one piece. It charges per active "snapshot" + adds margin on third-party tools. Inflowave is just the CRM layer (focused, no marketplace markup) with sub-accounts included. Many Vendasta customers actually use Inflowave for the CRM portion + Vendasta for the marketplace.

DashClicks bundles fulfilment services (paid ads management, SEO) plus white-label dashboards. Inflowave is software-only — we do not do done-for-you ads or SEO. For agencies that want the CRM + automation infrastructure, Inflowave is more focused and costs less.

Custom subdomain (clients.youragency.com), agency logo + brand colours, branded email sender (white-label SendGrid), branded SMS sender ID, custom AI agent persona name, hidden "powered by Inflowave" footer (Ultra plan and above), and per-sub-account branded booking pages.

Canada: yes, with CASL consent compliance. UK: yes, with PECR / GDPR consent. Australia: yes, with Spam Act consent. EU member states: varies by country — Germany and France require explicit double opt-in; we enforce country-specific rules. Inflowave checks consent + country routing automatically before drop delivery.

Twilio's Programmable Voice AMD analyses the first 1-3 seconds of audio after pickup to determine whether a human or voicemail box answered. Detection accuracy: ~95-97% on US carriers, slightly lower internationally. False-positive rate (live answer detected as voicemail) is ~2%. Inflowave gracefully handles both cases — drops only fire on confirmed voicemail.

Twilio supports up to 60 seconds. We recommend 20-30 seconds for highest listened-to rate. Longer voicemails get skipped; shorter feels rushed. Personalised voicemails with the lead's name + specific context perform best.

Programmable Voice (calls, voicemail drops, IVR) and Programmable Messaging (SMS, MMS) are first-class. Twilio Verify (2FA / OTP) is supported via API for transactional verification flows. Twilio Studio + Flex (contact center) are out of scope — we recommend Inflowave's native inbox for the contact-center use case.

Both. BYO Twilio (you paste Account SID + Auth Token) keeps full control of billing + numbers. Managed Twilio (we provision numbers, billing inside Inflowave) is faster setup. Most agencies start with managed and migrate to BYO once volume justifies it.

Twilio charges ~$0.005 per AMD-enabled call attempt regardless of outcome, plus the call-leg cost (~$0.013/min). For a 25-second voicemail, total cost is ~$0.011 per drop in the US. International rates vary widely; check Twilio's pricing page for your destination countries.

Yes. ElevenLabs supports 29+ languages for voice cloning. You can train one voice clone in your native language and generate voicemails in target languages (Spanish, Portuguese, French, German, Italian, Polish, Hindi, Japanese, Korean, Arabic, etc.). The same cloned voice translates dynamically.

Daily-refreshed federal DNC list checks before every drop attempt. Numbers on DNC are blocked unless you have explicit consent recorded in the contact record. State-specific DNC lists also enforced (CA, FL, TX, etc. have their own registries).

Customer-reported rates: 8-15% callback or reply rate within 48 hours (vs ~2-5% for SMS or email). Conversion to booked call: 3-7% within 7 days. The voice-clone authenticity matters — generic voicemails (template + TTS) convert at ~50% of the cloned-voice rate.

Twilio applies carrier-level rate limits (typically 1 call per 6 seconds per number, ~600 attempts/hour per number). For higher volume, provision multiple Twilio numbers + load-balance via Inflowave's drop scheduler. We have customers running 50k drops/day across multiple numbers.

Yes. Upload a pre-recorded MP3 or WAV file (up to 60 seconds) and use it as the voicemail content. Useful for celebrities / public figures uncomfortable with voice cloning, or for client engagements where the client must record their own voicemail.